PANAMA OPEN AIR FESTIVAL • 28 & 29 JUNE 2024 • RHEINAUE BONN •

FREQUENTLY ASKED QUESTIONS

SPRACHE WECHSELN:

ADMISSION

The Bonner Rheinaue is a spacious park along the Rhine River in Bonn, known for its green areas and well-kept flower beds. The Panama Open Air Festival 2024 will be held at Ludwig-Erhard-Allee 20, 53175 Bonn, in this scenic location. The festival not only promises great music but also a relaxing atmosphere amidst the picturesque surroundings of the Rheinaue. 

Rheinaue Park

Ludwig-Erhard-Allee 20

53175 Bonn

The following admission times apply for the Panama Open Air:

Friday – from 15:00 h

Saturday – from 12:00 h

The program ends at midnight on both days.

There are no age restrictions. Minors under the age of 14 must be accompanied by a parent or legal guardian, while those aged 14 to 16 must provide a signed parental consent to access the Panama Open Air premises.

No. Re-entry is not allowed at Panama Open Air. 

TICKETS

Feel free to purchase a maximum of 20 tickets. The PANAMA OPEN AIR experience is always more enjoyable when shared with loved ones. 

Currently, there are POA-FULL WEEKEND PASSES or DAY PASSES (Friday or Saturday) and 3 types of tickets available :

  • POA GENERAL ACCESS PASS
  • POA PLUS PASS
  • POA VIP PASS

After successfully completing the payment, you will receive an immediate confirmation email for your order and another containing the purchased tickets. 

No, canceling or returning tickets is not possible! 

It’s not necessary! Tickets can be presented in digital or physical format. 

Absolutely! You must present a valid ID when you want to enter the Panama Open Air Festival. 

When booking a ticket for POA 2024, simply enter your voucher code in the “Discount” field. It will then be deducted automatically.

Yes, you can use several vouchers at the same time when buying tickets.

Don’t worry. Your voucher is registered with us. Please write an e-mail to our support (info@panamaopenair.com) and state who gave you the voucher and what credit it has. After checking in our system, we can send you a new code/voucher.

Absolutely not! Illegal ticket copies are a problem for many festival organisers. It is easy to fall for tricksters. They copy tickets and then sell them on. The seller then goes through the entrance very early and the person who bought the copy comes later and is not let in because the original ticket has already been cancelled. Avoid all these problems and only buy your ticket online directly from our shop. We strongly advise you not to buy tickets on any portals! For more information, click on the BDKV widget: No to the ticket black market! https://bdkv.de/ticketzweitmarkt/ Where can I safely buy tickets for the Panama Open Air Festival? You can only buy tickets online in our ticket shop.

No, unfortunately this is not possible. Tickets are personalized and will be checked at entrance with a photo ID.

Generally speaking, we have a no-refund/ticket change policy. However, in certain cases (e.g. cancellation due to a Force Majeure event or if you do not meet some entry criteria prescribed by the local authorities after you purchased) a full refund (excl. 3% processing fee) applies. 

Not able to join the festival? Sell your ticket(s) 100% safe via our official partner Ticketswap.

TICKETSWAP IS THE ONLY OFFICIAL RESALE PLATFORM FOR RESALE OF TICKETS.

To prevent ticket fraud, it is strongly recommended to exclusively purchase tickets from our platform or our authorized partner TicketSwap. Please avoid buying tickets from unauthorized sources, as we cannot be held responsible for any issues arising from such tickets. 

Ticketswap is the only official resell platform for tickets of POA.

POA Passes are now available here.

Yes. Please personalize your ticket before the event. To repersonalize your ticket, go to the confirmation email and find your ticket. From there, a Vivenu-Tab should appear with the option to repersonalize the ticket.

The PayLater PASS allows you to make a small down payment for our POA FULL-WEEKEND PASS and secure the current ticket price. Here’s how the system works:

1. Purchase the PayLater Pass.

2. On February 31st, you will receive an email requesting the remaining balance. IMPORTANT: Keep this email.

3. You have until 31st of May to complete the payment

If the payment isn’t made you will lose the deposit, no refunds available

(You can also choose to pay in installments via Klarna or PayPal).

4. Once the remaining balance is settled, you will receive your POA FULL-WEEKEND PASS via email.

You can always add upgrades in the ticket shop to customize your festival experience. If the PayLater Pass is transferred to you, the payment request for the remaining amount will be sent to the same email address.

Please keep all information handy to ensure a smooth festival experience.

PAYMENT SYSTEM

Important: We do not have cash on the premises – We’re cashless only! 

We have a normal deposit system. When you buy a drink, the deposit will be charged on your drink, which you can of course get back at our deposit stations.

Cashless only! You can only pay with EC card, credit card, Apple Pay and Google Pay.

TRAVEL & CAMPING

From Bonn main station you can take line 66 in the direction of Bad Honnef/Ramersdorf to our beautiful Rheinaue Park. From there it is less than 100m to the festival entrance. For the sake of the environment and your stress level, we recommend travelling by train.

Diagonal parking is available in the following streets from Friday 4pm – Sunday 11am:

Ludwig-Erhard-Allee

Heinemannstraße

Petra-Kelly-Allee

Important: After Sunday morning (around 11:00) the police are very prompt to tow any cars left parked. Please keep this in mind and move your car!

Parking in the official city parking areas in the vicinity of our site is free of charge. Please be careful not to block any emergency routes or driveways.

 

Also this year, there will be exclusive accommodations for POA visitors again. For this, we have rented the ‘BaseCamp Hostel.’ It is an extraordinary, exciting, and cool location. It consists of 13 retro caravans, 2 sleeping cars, 4 US Airstreams, and other quirky options. All are imaginative overnight accommodations, set within an indoor campsite. If that’s too crazy for you, there is also the option to camp with your own tent on the lawn of the property in front of the BaseCamp. The camping tent tickets are ordered per person. You can then decide among yourselves whether to share a tent. 

Yes! The POA BaseCamp Experience is back! 

Choose between camping or unique accommodations at the BaseCamp Hostel only 15 minutes away from Panama Open Air Festival. 

Breakfast and an exclusive POA Pre-Party are included in the POA BaseCamp Experience.

Capacity is limited, be fast to become a part of this unique experience!

BaseCamp Hostel Adress: In der Raste 1, 53129 Bonn

Camping on festival site is prohibited.

The BaseCamp opens on Fri, June 28 at 1 PM and closes on Sun, June 30 at 3 PM. 

BaseCamp Adresse: In der Raste 1, 53129 Bonn 

Breakfast is included in the price. Snacks and drinks can be brought additionally. However, the BaseCamp landlord would like to sensitize guests not to use the area for extensive grilling activities. There is a plentiful supply of food and drinks at the festival. 

No, canceling or returning tickets is not possible! 

Here is an overview of the prohibited items:

Glass in any form (bottles, glasses, …), weapons, sharp objects, drinks of any kind brought along, food, professional photo equipment (reflex cameras), animals, pyrotechnics, drones (and any other kind of flying equipment).

This list is a general oversight. In case of doubt, the judgement of the security and crew is final.

The sanitary facilities are available for both campers and hostel visitors. There is direct access to toilets and showers outside. We also provide portable toilets on the campground. 

MORE

No. You are not allowed to bring your own food or drinks. There will be a wide range of food trucks on site to provide you with delicious food and drinks throughout the day.

On both days there will be free water at designated water stations. While you can not bring empty bottles to fill, you are welcome to refill cups from the festival. 

There is an information point on site that you can contact at any time.

Yes! In the festival area, we provide security through a qualified accredited partner and local law enforcement! During the festival, please cooperate with law enforcement and accredited partners in emergency situations! 

Go to an info point, maybe someone found it and left it there. Take care of your belongings! 

Yes! – All festival areas, including the toilets are handicap accessible 

If you have a category B disabled person’s ID, admission for one accompanying person is free. Your companion will receive a wristband at the entrance and does not have to buy a ticket beforehand. The prerequisite for free entry is that you come to the festival together.

No. Please bring only what’s ESSENTIAL to the festival!

Of course! We encourage you to capture your favorite moments and take plenty of photos. Don’t forget to tag us when you post! 

No! Professional equipment or drones can only be used by accredited staff! However, you can bring a mirrorless camera. 

Yes, you can bring a backpack or a pouch, but they must not be larger than 29 cm X 21 cm X 12 cm. 

In the festival area, the following are strictly prohibited: any weapons, prohibited/hallucinogenic substances, drinks/food from outside the festival, and any objects that could pose a danger to your life or the lives of other participants. 

CONTACT

Please note that we receive a lot of emails at the moment and the reply may be a little delayed. We will do our best to answer you as soon as possible.

Important:

If your issue has already been resolved, but you have a new question, please create a new mail and do NOT reply to the old mail – as your old issue has already been closed in our system.

Thank you very much.

We love that you’re interested in a job or a volunteer position! We are looking for helping hands again in 2024. So just send us an email to LM@craveevents.de with details of the times when you can support us – be it before the event or on site during the event days in July! Detailed information about vacancies will soon be available on our homepage and social media channels.

Regarding your booking request, our lineup for 2024 and 2025 is already jam-packed with talented local DJs and acts. While we dig the diversity and passion of artists, we’re bummed to say that we can’t take more booking requests right now.

Press representatives must register in advance through here and will receive a confirmation from our PR-agency.

If you have any questions, please contact avs@craveevents.de

If you have any further questions, please feel free to contact us via our contact portal or by email to info@panamaopenair.com. We will try to answer as soon as possible, but we ask for your patience and understanding if it should take a little longer.

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For sponsorship inquiries, please contact jsc@craveevents.de

For marketing inquiries, please contact avs@craveevents.de

TICKETS AVAILABLE NOW